Complaint / review text:
My daughter and 7 year old grand daughter went tho the Walmart on highland ave in San Bernardino, California at 6:30 pm. When the two returned to their car my daughter couldn't start her car. She then attempted to ask Walmart employees for help to jump her car, they all refused! Again, my daughter had my 7 year old grand daughter with her, alone in a dark parking lot!!! She was crying and asked the security guard for help & he replied he didn't have any jumper cables. She said he was rude to her and was talking on his cell phone & just pulled off, leaving her and my grand daughter there alone!!! I called the Walmart store (because we live about a hour hour away in the mountains) and spoke to a store manager named Yvonne who was also rude to me and stated that it wasn't their responsibility to do anything about helping my daughter and grand daughter. I am HORRIFIED that Walmart or their employees would treat ANYONE like that!!! What if my daughter and grand daughter would have been hurt while in their parking lot? Would they be responsible then?!!!