Complaint / Review
Magic Jack
Magic jack-fraud-no fax ability, many local calls blocked, bait & switch

Magic Jack, sounded good in their ad, bought two M.J. Jacks and a 5 year "service" plan at $99. I've had numerous problems connecting to local phone numbers that return this audio message: "TO CALL A CONFERENCE LINE OR A PLATFORM, YOU MUST LOG ON AND PURCHASE MINUTES...". Well, that sucks! Also, NO FAXES possible over this portal.

I love the ability to call what normall would be toll calls inter and intra-state. Many do work but some do not and they never even hinted in March that many phone numbers are not reachable without purchasing more stuff from M.J. I hope somebody files a class-action, please include me in that effort. Customer support sucks, good product idea but lots of hidden and non-disclosed faults. Fail!