Usacomplaints.com » Miscellaneous » Complaint / Review: CenturyLink Communication Services - Promotional Bundle Billed Extra Month in Advance Before Shutdown. #952043

Complaint / Review
CenturyLink Communication Services
Promotional Bundle Billed Extra Month in Advance Before Shutdown

I [removed] applied for the internet and phone service August 3 and did not receive a bill for that month. The phone and internet services was a promotional advertisement in which I already had internet services. The cost was $ 49.00 Including the phone. I contacted them and they said that my bill with a month in advance would be applied, making the total bill $248.00. I ask them to shut down all services at once.

I have already paid for security on the internet. They said that they are willing not to do that until the 10 of september so that they can get that extra month in advance. I don't feel that is right. All that I owe them is $101.00 for the monthly service of august and installation. The account number is 541-6888676 149R and the new land base number is 461-0637 which is the new account number. As of today I have not received a bill.



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