We have been defrauded in using the FlipKey service when booking a villa in Bali called Villa Olesha. Villa Olesha is promoted by FlipKey as an award winning Villa in Bali but we lost USD2,200.00 booking a family holiday there to celebrate my mother’s birthday.
FlipKey are telling us that the owner’s email was phished even though it was through a FlipKey link that we were put in touch with the fraudulent agent. They are telling us that we should pursue the owner of the Villa if we want our money back, when it still leaves some really serious concerns about FlipKey’ s security.
The owner insists that his email was not compromised. The owner’s name is Jacob Mathai & we are told he lives in California.
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