Sprint sent me an airwave machine because my calls were dropping in my home. The device was free at no cost to me. The device broke and I called and they sent me another device, never stating to return the old broken free machine. Months later they place a $275.00 dollar fee on my account for non-equipment return fee. I spoke to an agent who sent me a lable to return the device only to find out the label was bogus to a warehouse were broken phone are sent I issued them a tracking number for the return device but they will not release the charges from my bill. I have been a customer of sprint for over 20 years and have been treated like crap, what are my rights.
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