Usacomplaints.com » Miscellaneous » Complaint / Review: Hewlett packard - Contacted hp.com last night. Got a man from india, whom i couldn t get to solve my probs. Then after he took control of my pc he tried selling me a softwear program to fix the prob! Told him i can t hp.com. #918908

Complaint / Review
Hewlett packard
Contacted hp.com last night. Got a man from india, whom i couldn't get to solve my probs. Then after he took control of my pc he tried selling me a softwear program to fix the prob! Told him i can't hp.com

I emailed hp last night and was told to call phone number. Which i did. Spoke to a man from india, whom i couldn't understand well. I told him what was wrong with my laptop and he had me do a few things. Next thing i know is he took over my pc completely! He changed all my stuff around, like my home page, my icons, everything! After he "ran" scans for me. He told me my pc was so beyond repair i had to buy this hp softwear to fix computer! Told him i did not have money. He then asked for my creditcard no anyway. Told him its a preloaded card and theres no money on it but he ran it through anyway! Then he was upset that i had no funds on card! I told him i was hanging up and not only did he call me back, he was messaging me on my own lp to answer my phone or answer him via computer! I tried printing this but he blocked me! I tried shutting down lp but he wouldn't let me! Finally i had to unplug my laptop. I got on this morning and have had nothing but problems! I want this fixed!


Offender: Hewlett packard

Country: USA
Phone: 8017360500
Site:

Category: Miscellaneous

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