When I NEEDED a floral delivery on valentines day. GoFlorist.com did NOT deliver and it gets worse.
My wife was 700 miles away and having a bad day. I ordered flowers totaling $114 be delivered the next day (Valentine's Day). I talked with my wife several times and she never said anythinga about receiving flowers. Finally at 8 pm I flat out asked her and she said no delivery. No was the reply. I pulled up my checking account and i was overbilled by Goflorist for a total charge of $130.
On Feb 15th I received a call from the "manager" who said they couldn't find a truck to deliver the flowers. I said that's great. Your ad said deliver to my zip code "next day". When asked about overbilling he said I was to be charged $130. Even though my
"total invoice" which I have a copy said $114. I asked if his wife received flowers on Valentines day. He said he was divorced. Hmmm. Wife's want flowers on Valentines day and there is no excuse for non-delivery, no communication that they could not make the delivery and then overbilled. OUCH! Not a hppy camper. Yes I was refunded $130
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