Complaint / Review
JustAnswer.com
Monthly Debits Since a Single Car Question Asked in 2010

I recall asking a question of JustAnswer.com regarding a problem with my car in late 2010. They answered with a basic response, which wasn't particularly helpful, so I moved on.

Regrettably, I have only just noticed that 32 euros has been taken from my account from the date of my question (October) to the present date of June (more fool me for not spotting this before now, but my account contains a lot of transactions). I certainly never agreed to go onto this monthly debit system. I suspect there is something deep in their terms and conditions which, for instance, if you don't positively delete a preset response, you automatically get ripped off every month.

I don't know if it is illegal in whatever country they operate, but it is definitely immoral. I am writing this to try to warn others, but I guess it's only after they have got you that you start searching on JustAnswer. I hope this helps others. I think it calls for a class action.