Called techvedic inc to repair a media problem with my computer after visiting their website and believing their claims of 24/7 service and money back guarantee. Gave them my credit card info and they then reported a problem and requested my checking account info. After taking over my computer their tech tried to repair my issue but was unable to. Techvedic called me later asking for my computers access code so that they could log back on. Because my computer was not repaired, I then became uncomfortable and tried calling them and received no answer despite claims of 24/7 service. I also emailed them and asked that they not charge me for the work performed because the issue was not corrected. Again no reply from techvedic. I tried to reach them via their online chat and could not get through to anyone. Bogus website and claims. They have since charged me for the repairs despite my complaints. They also claim that they have a money back guarantee and when I called them and reached someone several days later, their supervisor brandon told me a credit would be issued and that it would take 5-7 days. It has been 3 weeks and no refund. Consumers need to be aware of this companies scandalous business practices.
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