Well where do you start with this company-you have a fault with a printer you call support they say they are approved you pay they take over your system install malware even in the memory stick you order-a week it took one very clever tech guy to resolve and needless to say my bank are on the case oh and yes they even tamper with the log of call with you maybe dell could now list the third party companies you should not deal with who say they are approved by dell so we all know where we stand
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