Below is a message I wrote but was unable to send through the UPS website because they dictate the content of messages they will accept: "Your tracking site shows a package sent to me with the tracking number * was delivered on 11/28. I have not received the package nor did anyone at my residence or my next-door neighbor. The driver neglected to attempt a personal delivery. The driver did not ring my bell nor the other two bells per the posted directions for deliveries. I realize that the shipper needs to address this issue in regards to a claim, but I need you to know that it is unacceptable that the driver did not attempt delivery to me. It is unconscionable that your driver did not do his job properly and I have to be denied my merchandise"
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