Lease Finance Group stated they would provide leasing equipment as well as a web site to enhance our advertising on line. The web site was to be ready and on line within 7 business days. Needless to say it took over 30 days. When we were told it was available our internet provider informed us that because of spamming problems with this company we could not access the site. We had no alternative but to cancel the lease. They told us that we could cancel the web site, but we had to use their leasing equipment, however, we could not use the equipment due to a mixup on their part. We tried many times to speak with customer service to rectify the situation, but to no avail. Customer service would keep us on hold for 40 minutes at at time, transfering us from one department to another, yet never speaking to anyone, or when we did succeed int speaking with the customer service representative the person would be rude and offensive and hang up on us. It truly was a horrible situation. We then stopped payment after 1 year of no services. Lease Finance Group then reported us to the credit bureau ruining our excellent credit. We were finally forced to make payment to end this horrendous situation. Once paid, Lease Finance Group still reports that we have not paid that debt, which was paid in August. We have been trying for close to a year to straighten this problem out. That is when I found your web site.
Again, thank you for all the information, and we will actively pursue this company and it's policy of falsely stating services, which they never deliver.
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