Usacomplaints.com » Miscellaneous » Complaint / Review: Dotted Line Media - Consumer Report. #869018

Complaint / Review
Dotted Line Media
Consumer Report

This company uses the usual techniques/tactics in order to surreptitiously gather enough information to "sign you up" and bill you for a daily text message service, of various content types.

They accomplish this by providing "free" online surveys, etc, sometimes with a promotional deal with another site (typically store credits for online games). Buried in the fine print on the page (or not existent at all) is a disclosure that you have to sign up for the service in order to get the results. When you give them your phone number, and enter the pin number from the confirmation text they send you, they have all the "legal" documentation they need to process and open up a bill on your phone.

In my case, they signed me up, and I didn't catch it til the 2nd month, so I had 2 charges of $9.99 a month. And I never even sent back the confirmation pin number, because i caught the fine print on the entry page for it.

Sprint was nice enough to both block future purchases, as well as refund both charges, when I called today.


Offender: Dotted Line Media

Country: USA   State: Essex   City: Romford
Address: 10 Western Road

Category: Miscellaneous

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