Contacted their customer service to request an RMA number and they said I was passed the 14 days from the order date and would not provide an RMA number.
I contacted them on the 14th day (however I thought I was early because I thought it was from the delivery billing date, it is from order date). They proceeded to charge my credit card. The customer service rep hung up on me - professional.
Its a total scam. They provide no email or fax numbers in order to cancel in writing. Their `contact us` link doesn`t go anywhere.
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