At first the sales man qouted me $8000 dollars for my laminate flooring in my small living & dining room. Then after he said let me call my boss and see if I can get you a special "deal". I ended up paying $2700... Yes he went from $8000 to $2700 and I still know I paid to much but I needed it done fast cause I had a family party coming up the following week. He said the warranty was 20 years no questions asked any issues they come out free of charge and take care of it. "what a LIAR" 9 months later I noticed parts of the floor are peeling up. I called to utilize my warranty and this is when it all starts... Lie after lie they were trying to charge me for every little thing including $125 just to come look at it. This is by far the worst cusomer service i have ever delt with... PLEASE STAY AWAY FROM THIS DECEIVING BULL S#! T company!!! I still have not fixed the floor issues. Please read other reviews about EMPIRE they are all the same... Except for the employees they have lying once again writing positive reviews...
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