I mailed off my frames about the 25th of jan. I recieved a call from them on jan 30th saying they had recieved my frames and it would be an easy fix, should be done by wed 2/1. My CC was charged on 2/2. I had not recieved my frames back by 2/7 so I called them to inquire about my frames. I was told it was an employee mix up and they would be shipped to me that same day. I have not recieved them yet, 3/8/12! I have repeatedly called with no answer or return calls when I leave messages. I was in Syracuse on 2/27 so I stopped by there address. Only to find an empty building. I asked around the area and nobody had heard of frame fixers! I am out my glasses and my money to this outfit!
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