Usacomplaints.com » Phone: 3154916931 - Reviews, Complaints, Reports

Phone: 3154916931
Found 9 reviews / complaints

Frame Fixers
I pay, they keep the product

Situation: Sent in $600 glasses for repair. Called to check when I would receive the glasses back and was told they would be mailed that afternoon. Me: Happy as a clam, thinking I can resurrect something I thought was irretrievably broken after I decided not to bother the arrogant Cartier customer ...

Frame Fixers
Frame scam!

I mailed off my frames about the 25th of jan. I recieved a call from them on jan 30th saying they had recieved my frames and it would be an easy fix, should be done by wed 2/1. My CC was charged on 2/2. I had not recieved my frames back by 2/7 so I called them to inquire about my frames. I was told ...

Frame Fixers
Frame Wreckers

I had a nice pair of 60s vintage American Optical pilot, 12k white gold filled sunglasses. They needed one weld on the top bar above the bridge. August assured me it was an easy fix and that he could do it in a day and send it out the next day. At least 2 1/2 weeks later I received them (after ...

Frame Fixers
Worst Business Eve

I referenced in my last post that I filed a complaint with the Better Business Bureau of Upstate New York. They just contacted me back because shockingly Frame Fixers wound't respond to the BBB's inquiries. Better Business Bureau, Inc. 100 Bryant Woods SouthAmherst, NY 14228Phone: (716) 881-5222 | ...


Frame Fixers
3 Months & Still Waiting!

I also sent a pair of vintage glasses to Frame Fixers for repair. Three months have passed and I still don't have them back. They do not respond to e-mails or phone calls. They claim to be open from 9 A.M. To 9 P.M. My credit card was charged back in June and I do not have my glasses back. Oh, let ...