Usacomplaints.com » Miscellaneous » Complaint / Review: Grand Caribbean Cruise Line - Consumer Report. #827121

Complaint / Review
Grand Caribbean Cruise Line
Consumer Report

I just got off the phone with these guys. They really wanted that $118!!!
OK it starts off as a 30 second survey to win a prize for your time. But later on they dont care anything about the opinion poll you just participated in. Placebo Poll maybe...?

The whole thing was talked up, in a poorly read script. Then hey quickly moved to covering the port fee.
That $118.
I asked if it was refundable, they said it depends on the state. I live in CA, he said its about 5 days to claim for a refund.
He said that since I am in SoCal and that's a considerable distance to get on this cruise that he would toss in some extra discounts if I decided to extend my stay...
While I was still reluctant he said he would send me an email showing that the company was legitimate... Meanwhile I googled their name scam and complaint in the search and found enough complaints to make me feel confident that this was A VERY BAD DECISION.
That's when he started hard selling me. I was reminded of when I went to a timeshare seminar just to get a gift card...
It took a good 5 more minutes for me to get off the phone. I had to beat him to the punch and say, "well I guess I am just going to have to miss out"...
Glad my instinct kicked in!

After the whole 45 minute phone call I inspected the email I received, and it lead me to uncover more inconsistencies and questionable behaviors (within the email).

Ugh, they have my phone number now: (
Just glad they didn't take my money too.


Offender: Grand Caribbean Cruise Line

Country: USA   State: BC   City: Vancouver
Address: Address Not Yet on File
Phone: 6046892793

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google