MagicJack JAC_HP: (705) 300-2122 & JAC_TRAVEL: (843) 647-1696
Please wait for a site operator to respond. You are now chatting with 'Zerah' Your Issue ID for this chat is LTK55409634913X
Zerah: Hello, how may I help you?
John Ball: Hi I pluged magicjack into a different port and ended up with an assigned free number I want to delet.
Zerah: I'm sorry for the delay. I'll be right with you.
Zerah: Thank you for waiting.
Zerah: Let's try a few things to address the issue.
Zerah: Is your magicJack currently plugged in to your computer?
John Ball: Yes
John Ball: But it is pluged into the original port that I get the correct subscription number on.
Zerah: Please unplug your magicjack and plug it back after 20 seconds to another USB port of your computer.
John Ball: Do you want me to change ports?
John Ball: The number I want to delete is *0100737388*
Zerah: Yes please, try to use other available USB port on your computer.
John Ball: pluged back in to the port that assigns the erronous number
John Ball: When i plug it back into the original port I get the subscribed number. I want the 0100737388 deleted. I can not find a delete on my magicjack
John Ball: I have uninstalled and reinstalled the software three times.
Zerah: Thank you for waiting. I'll be with you in just a moment.
John Ball: The subscription name to delete is ERROR MISTAKE
Zerah: Thank you for the information.
Zerah: Please allow me to inform you that the number will automatically be deactivated after 30 days.
John Ball: Can we not get rid of it now so I can try anduse my magicjack in that port?
Zerah: You may use the port at this time, however we cannot cancel the service for that phone number at this time yet, it will be deactivated after 30 days.
John Ball: When I plug into that port magicjack defaults to the service I want deleted and I can not change it. Can we just get rid of it of the server now.
Zerah: I will be right with you.
Zerah: I will be right with you.
Zerah: I'm going to paste a link for you - please make sure that you open the link using a different browser window. You can do this by simply opening a new browser then copy & paste the link or do a right click and select "Open in New Window". Here is the link:
Zerah: http://upgrades. Magicjack.com/upgrade/magicJackSetup. Exe
Zerah: Pleasec click on the link above then click on RUN.
John Ball: Just shut down magicjak and restarted with the same *0100737388* number
John Ball: Is there a flash file to flash the magicjack and set it back to new default?
Zerah: Thank you for waiting. I'll be with you in just a moment.
Zerah: I'm sorry for the delay. I'll be right with you.
John Ball: I have a second magicjack that is keyed to JAC_TRAVEL IS: (843) 647-1696
John Ball: The one I am trying to reset to JAC_HP IS: (705) 300-2122 is changing to *0100737388* number
Zerah: I'm sorry for the delay. I'll be right with you.
Zerah: *0100738388* is the phone number you would like to delete from your account?
John Ball: Yes
John Ball: The free subscription ERROR MISTAKE *0100738388*
John Ball: Do you want me to unplug magicjack? ERROR MISTAKE *0100738388*???
Zerah: Please allow me to inform you that the number will automatically be deactivated after the 30 days free trial.
John Ball: Yes you told me that but that dose not help me now.
Feb 06
Please wait for a site operator to respond.
You are now chatting with 'Shayla'
Your Issue ID for this chat is LTK554034548464X
Shayla: Hello, how may I help you?
John Ball: Why is thius # still showing on my account after long chat with Zerah: *0100738388* is the phone number you would like to delete from your account? John Ball: Yes John Ball: The free subscription ERROR MISTAKE *0100738388* John Ball: Do you want me to unplug magicjack? Error mistake *0100738388*??? Zerah: Please allow me to inform you that the number will automatically be deactivated after the 30 days free trial. John Ball: Yes you told me that but that dose not help me now.
Shayla: Please wait while I check that for you
Shayla: May I have your magicjack phone number please?
John Ball: I want the MISTAKE *0100738388* removed from my account. The phone I use is 705-300-2122 or 843-647-1696
Shayla: Please wait while I check that for you
John Ball: Here is the complete chat from last call MISTAKE *0100738388*
John Ball: Your Issue ID for this chat is LTK55409634913X Zerah: Hello, how may I help you? John Ball: Hi I pluged magicjack into a different port and ended up with an assigned free number I want to delet. Zerah: I'm sorry for the delay. I'll be right with you. Zerah: Thank you for waiting. Zerah: Let's try a few things to address the issue. Zerah: Is your magicJack currently plugged in to your computer? John Ball: Yes John Ball: But it is pluged into the original port that I get the correct subscription number on. Zerah: Please unplug your magicjack and plug it back after 20 seconds to another USB port of your computer. John Ball: Do you want me to change ports? John Ball: The number I want to delete is *0100737388* Zerah: Yes please, try to use other available USB port on your computer. John Ball: pluged back in to the port that assigns the erronous number John Ball: When i plug it back into the original port I get the subscribed number. I want the 0100737388 deleted. I can not find a delete on my magicjack John Ball: I have uninstalled and reinstalled the software three times. Zerah: Thank you for waiting. I'll be with you in just a moment. John Ball: The subscription name to delete is ERROR MISTAKE Zerah: Thank you for the information. Zerah: Please allow me to inform you that the number will automatically be deactivated after 30 days. John Ball: Can we not get rid of it now so I can try anduse my magicjack in that port? Zerah: You may use the port at this time, however we cannot cancel the service for that phone number at this time yet, it will be deactivated after 30 days. John Ball: When I plug into that port magicjack defaults to the service I want deleted and I can not change it. Can we just get rid of it of the server now. Zerah: I will be right with you. Zerah: I will be right with you. Zerah: I'm going to paste a link for you - please make sure that you open the link using a different browser window. You can do this by simply opening a new browser then copy & paste the link or do a right click and select "Open in New Window". Here is the link: Zerah: http://upgrades. Magicjack.com/upgrade/magicJackSetup. Exe Zerah: Pleasec click on the link above then click on RUN. John Ball: Just shut down magicjak and restarted with the same *0100737388* number John Ball: Is there a flash file to flash the magicjack and set it back to new default? Zerah: Thank you for waiting. I'll be with you in just a moment. Zerah: I'm sorry for the delay. I'll be right with you. John Ball: I have a second magicjack that is keyed to JAC_TRAVEL IS: (843) 647-1696 John Ball: The one I am trying to reset to JAC_HP IS: (705) 300-2122 is changing to *0100737388* number Zerah: I'm sorry for the delay. I'll be right with you. Zerah: *0100738388* is the phone number you would like to delete from your account? John Ball: Yes John Ball: The free subscription ERROR MISTAKE *0100738388* John Ball: Do you want me to unplug magicjack? Error mistake *0100738388*??? Zerah: Please allow me to inform you that the number will automatically be deactivated after the 30 days free trial. John Ball: Yes you told me that but that dose not help me now.
Shayla: Your magicjack app Phone Number: *0100738388*
Shayla: Service Began: 10/01 11:40: 00
Shayla: License Expires: 10/31
Shayla: Your magicjack app license is expired already and as soon as possible this will remove from your account
Shayla: Please wait while I check that for you
John Ball: It has been several months and is annoying that it is still there.
John Ball: I have just recieved new magijack plus to set up and want my account to be cleaned up first.
Shayla: I am looking into this. It may take a while. Please bear with me.
Shayla: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.
Please wait while I transfer the chat to the best suited site operator.
You are now chatting with 'Daphne'
Your Issue ID for this chat is LTK554034548464X
Daphne: Hi, this is Ms. Daphne I will be assisting you today. Please hold while I review your previous conversations.
John Ball: Remove the Error Mistake from my account subscription page My Contacts Subscription Number ERROR MISTAKE *0100738388* JAC_HOME (705) 300-2122 JAC_TRAVEL (843) 647-1696 My Call Logs Subscription Number ERROR MISTAKE *0100738388* JAC_HOME (705) 300-2122 JAC_TRAVEL (843) 647-1696
Daphne: I will be right with you.
Daphne: Please wait while I check that for you
Daphne: Thank you for waiting. I am escalating your issue to our Higher department. They will look into your issue and get back to you at earliest. Please note that the process may take a while to be completed as we need to follow standard operating procedure. May I have the email address you can be contacted please?
John Ball: [email protected] same address on my account # 705-300-2122 and 843-647-1696
John Ball: How do I setr up the new magicjack plus with my existing phone # 705-737-0060???
John Ball: I understood when I ordered this I could keep my current home # 705-737-0060
John Ball: magicJack Order#: TS16698719 Confirmation
Daphne: Is that landline number?
John Ball: Yes
John Ball: It will be disconnected from Bell Feb 27
Daphne: Transferring of Canadian number into magicjack is not available
John Ball: Then I can pick a new 705 area code # when I activate magicjack plus?
Daphne: You cans select the available areacodes/phone number on the list during registration process.
John Ball: I have read the instructions and I understand I have to activate via computer USB before I can plug in AC to use?
Daphne: Yes John, that is correct
John Ball: Do I disconnect the other magicjack's before?
Daphne: yes, unplug it from the usb port
Daphne: then plug in the new one
John Ball: I will do my best to get it right, Do you want to stay with me now while I set up?
Daphne: Is there anything else I may help you with today?
John Ball: I have just pluged the magicjack plus in.
Daphne: ok
John Ball: It started up with that dam free #0100738388* I can't seem to get clear of. I am shuting magicjack down and starting again.
Daphne: One moment please...
Please wait for a site operator to respond.
You are now chatting with 'Sally'
Your Issue ID for this chat is LTK554034556622X
Sally: Hello, how may I help you?
John Ball: magicjack plus rings through incoming direct to voicemail out going no voice sound.
John Ball: magicjack plus rings through incoming to 7053003809 direct to voicemail out going to land line no voice sound.
Sally: May i know which one of your number is making this problem?
John Ball: 7053003809 magicjack plus not on computer pluged in to hub and AC
Sally: I have refreshed your account from our end, Please unplug MJ and replug it after 2 minutes and then try to make a test call.
John Ball: Will do. Stay available for the two minutes for test please.
Sally: Please take your time.
John Ball: Have green and yellow flashing on Magicjack. Will try test call now.
John Ball: called 7053003809 Went direct to magicjack voicemail.
You are not currently in a chat session.
Please wait for a site operator to respond.
You are now chatting with 'Becky'
Your Issue ID for this chat is LTK554034557495X
John Ball: Please wait for a site operator to respond. You are now chatting with 'Sally' Your Issue ID for this chat is LTK554034556622X Sally: Hello, how may I help you? John Ball: magicjack plus rings through incoming direct to voicemail out going no voice sound. John Ball: magicjack plus rings through incoming to 7053003809 direct to voicemail out going to land line no voice sound. Sally: May i know which one of your number is making this problem? John Ball: 7053003809 magicjack plus not on computer pluged in to hub and AC Sally: I have refreshed your account from our end, Please unplug MJ and replug it after 2 minutes and then try to make a test call. John Ball: Will do. Stay available for the two minutes for test please. Sally: Please take your time. John Ball: Have green and yellow flashing on Magicjack. Will try test call now. John Ball: called 7053003809 Went direct to magicjack voicemail. You are not currently in a chat session.
John Ball: Sally hung up on me please review the chat
Becky: Hello, how may I help you?
Becky: Is your magicjack plugged in now directly to the USB port of your computer?
John Ball: Please wait for a site operator to respond. You are now chatting with 'Sally' Your Issue ID for this chat is LTK554034556622X Sally: Hello, how may I help you? John Ball: magicjack plus rings through incoming direct to voicemail out going no voice sound. John Ball: magicjack plus rings through incoming to 7053003809 direct to voicemail out going to land line no voice sound. Sally: May i know which one of your number is making this problem? John Ball: 7053003809 magicjack plus not on computer pluged in to hub and AC Sally: I have refreshed your account from our end, Please unplug MJ and replug it after 2 minutes and then try to make a test call. John Ball: Will do. Stay available for the two minutes for test please. Sally: Please take your time. John Ball: Have green and yellow flashing on Magicjack. Will try test call now. John Ball: called 7053003809 Went direct to magicjack voicemail. You are not currently in a chat session.
John Ball: No AC and hub
Becky: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.
Please wait while I transfer the chat to the best suited site operator.
You are now chatting with 'Rafael'
Your Issue ID for this chat is LTK554034557495X
Rafael: Hi, this is Supervisor Rafael and I will be assisting you for today. Please let me read your past conversation with the other agent. Thank you!
Please wait for a site operator to respond.
You are now chatting with 'Juliet'
Your Issue ID for this chat is LTK554034558829X
Juliet: Hello, how may I help you?
John Ball: Please wait for a site operator to respond. You are now chatting with 'Becky' Your Issue ID for this chat is LTK554034557495X John Ball: Please wait for a site operator to respond. You are now chatting with 'Sally' Your Issue ID for this chat is LTK554034556622X Sally: Hello, how may I help you? John Ball: magicjack plus rings through incoming direct to voicemail out going no voice sound. John Ball: magicjack plus rings through incoming to 7053003809 direct to voicemail out going to land line no voice sound. Sally: May i know which one of your number is making this problem? John Ball: 7053003809 magicjack plus not on computer pluged in to hub and AC Sally: I have refreshed your account from our end, Please unplug MJ and replug it after 2 minutes and then try to make a test call. John Ball: Will do. Stay available for the two minutes for test please. Sally: Please take your time. John Ball: Have green and yellow flashing on Magicjack. Will try test call now. John Ball: called 7053003809 Went direct to magicjack voicemail. You are not currently in a chat session. John Ball: Sally hung up on me please review the chat Becky: Hello, how may I help you? Becky: Is your magicjack plugged in now directly to the USB port of your computer? John Ball: Please wait for a site operator to respond. You are now chatting with 'Sally' Your Issue ID for this chat is LTK554034556622X Sally: Hello, how may I help you? John Ball: magicjack plus rings through incoming direct to voicemail out going no voice sound. John Ball: magicjack plus rings through incoming to 7053003809 direct to voicemail out going to land line no voice sound. Sally: May i know which one of your number is making this problem? John Ball: 7053003809 magicjack plus not on computer pluged in to hub and AC Sally: I have refreshed your account from our end, Please unplug MJ and replug it after 2 minutes and then try to make a test call. John Ball: Will do. Stay available for the two minutes for test please. Sally: Please take your time. John Ball: Have green and yellow flashing on Magicjack. Will try test call now. John Ball: called 7053003809 Went direct to magicjack voicemail. You are not currently in a chat session. John Ball: No AC and hub Becky: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you. Please wait while I transfer the chat to the best suited site operator. You are now chatting with 'Rafael' Your Issue ID for this chat is LTK554034557495X Rafael: Hi, this is Supervisor Rafael and I will be assisting you for today. Please let me read your past conversation with the other agent. Thank you! Rafael: I appreciate your patience. Rafael: May I please have your complete name, complete physical address with zip code you used to register your magicjack for verification? John Ball: John Ball 34 Quinlan Rd. Barrie, On Canada L4m7b1 Rafael: Thank you. Rafael: Let me inform you that once I refresh your voicemail here in our end it will delete all your saved voicemail messages the new and the old one, and your password will go back to its default 1234. John Ball: I have not accesed voicemail via phone just download from email notification Rafael: Okay. Rafael: I have refreshed your voicemail setting from my end. Please unplug your magicjack now and replug after 2 minutes. John Ball: unplug 4:41pm Rafael: Please take your time. John Ball: Sally: said Please take your time. Then cut me off. Rafael: Please do not worry I will be with you. John Ball: 4:44 pluging back in & 4:45 have green and yellow LED's on magicjack. Will do test call Rafael: Yes, please make a test call. You are not currently in a chat session. You are not currently in a chat session. You are not currently in a chat session. You are not currently in a chat session. You are not currently in a chat session. You are not currently in a chat session. You are not currently in a chat session. You are not currently in a chat session.
Juliet: One moment please...
Juliet: Please wait while I check that for you
Juliet: Thank you for patiently waiting.
Juliet: As I have checked here in my end, your issue is that your incoming call will go directly to your VoiceMail, am I correct?
John Ball: Yes and out going there is not voice connection when land line answers.
Juliet: Okay.
Juliet: Please wait while I check that for you
John Ball: I have unpluged the magicjack plus twice for Sally and Rafael and waited two mins pluged back in got green and yellow LEDs but still not working correct
Juliet: I am sorry to hear that.
Please wait for a site operator to respond.
You are now chatting with 'Shayla'
Your Issue ID for this chat is LTK554034562878X
Shayla: Hello, how may I help you?
John Ball: You are 3 4 every other chat has log out is there a time on chats?
Shayla: Please wait while I check that for you
Shayla: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.
Please wait while I transfer the chat to the best suited site operator.
You are now chatting with 'Gerald'
Your Issue ID for this chat is LTK554034562878X
Gerald: Hi this is Gerald, Please hold as I review your previous chat.
Gerald: Thanks for holding John
Gerald: Just to clarify, which device and number cannot receive calls?
John Ball: MagicJack Plus 705-300-3809 on HUB & AC or direct in USB port
Gerald: Thanks. Is there any busy signal or recorded message on incoming calls?
John Ball: Incoming to MagicJack Plus 705-300-3809 go direct to magicjack voice nail.
Gerald: Does it work fine when it's plugged in to your computer?
John Ball: Calls out from MagicJack Plus 705-300-3809 ring to land line but when answered line is dead
John Ball: No same as pluged to HUB and AC
Gerald: Okay. And do you have a separate router aside from your internet modem?
John Ball: I have to USB magicjacks 7053002212 and 843 that work fine
John Ball: No
Gerald: Can you tell me how exactly you set up the MJ plus?
John Ball: magicJackSetup. Exe that was sent as download link this afternoon
Please wait for a site operator to respond.
You are now chatting with 'Shayla'
Your Issue ID for this chat is LTK554034562878X
Shayla: Hello, how may I help you?
John Ball: You are 3 4 every other chat has log out is there a time on chats?
Shayla: Please wait while I check that for you
Shayla: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.
Please wait while I transfer the chat to the best suited site operator.
You are now chatting with 'Gerald'
Your Issue ID for this chat is LTK554034562878X
Gerald: Hi this is Gerald, Please hold as I review your previous chat.
Gerald: Thanks for holding John
Gerald: Just to clarify, which device and number cannot receive calls?
John Ball: MagicJack Plus 705-300-3809 on HUB & AC or direct in USB port
Gerald: Thanks. Is there any busy signal or recorded message on incoming calls?
John Ball: Incoming to MagicJack Plus 705-300-3809 go direct to magicjack voice nail.
Gerald: Does it work fine when it's plugged in to your computer?
John Ball: Calls out from MagicJack Plus 705-300-3809 ring to land line but when answered line is dead
John Ball: No same as pluged to HUB and AC
Gerald: Okay. And do you have a separate router aside from your internet modem?
John Ball: I have to USB magicjacks 7053002212 and 843 that work fine
John Ball: No
Gerald: Can you tell me how exactly you set up the MJ plus?
John Ball: magicJackSetup. Exe that was sent as download link this afternoon
Gerald: I will be right with you.
Gerald: Please plug the magicjack plus to your computer now
John Ball: Have been on chat since 3 pm. Need toilet stoop. Be right back
John Ball: I'mBack
Gerald: Sure
John Ball: Plug in and connected with 705-300-3089 in banner
Gerald: Just tell me when the dial pad is back up
John Ball: Magicjack dial pad up with # in banner
Gerald: Do you see " stock symbol call " on the dial pad?
John Ball: yes
Gerald: Please try making calls (incoming and outgoing)
You are not currently in a chat session.
Call to magicjack 705-300-3089 go right to magicjack voicemail and call from magicjack 705-300-3089 to land line ring and the when answered line is dead.
Bane: Yes, I will stay to resolve the problem.
Bane: Would you mind giving me a few minutes to review your previous chats?
John Ball: Please, take your time. I am tired of doing the same over and over.
Bane: Thank you for waiting. I'll be with you in just a moment.
Bane: I appreciate your patience.
John Ball: Please take your time. I will be on chat until this is working or I get RMA. There is no profit if it is all spent on chat.
Bane: I'm sorry for the delay. I'll be right with you.
Bane: Thank you for waiting.
Bane: May I know if still the magicJack plus is not working plugged in to your computer?
John Ball: I am looking at modem router firewall. It is enabled but never caused problem with any other device, phone wifi, tv wifi, media center wifi.
John Ball: It is same in computer or AC power.
John Ball: both on computer USB or AC power call to magicjack 705-300-3089 go right to magicjack voicemail and call from magicjack 705-300-3089 to land line ring and the when answered line is dead.
Bane: May I know how many magicJack device plugged in to your computer right now
Bane: I mean now?
John Ball: Zero. MagicJack Plus on AC and HUB
Bane: Is your magicJack plugged in now to your computer where you are currently chatting with the blue light on it?
John Ball: No magicjack plus pluged int AC outlent and modem router HUB
John Ball: Bothe green LED and Yellow LEd on
Bane: Thank you for the information.
Bane: May I know the exact error message you hear as you dial a number to make calls?
John Ball: Calls to MagicJack plus 705-300-3089 go direct to magicjack voice mail
John Ball: Calls from MagicJack plus 705-300-3089 ring land line but when ansered the line is dead
John Ball: No error message
Bane: Thank you for the information.
John Ball: Works same in Computer USB port
Bane: Please plug the device that having a problem in the computer so that we can do the troubleshooting.
John Ball: Pluged in MagicJack dial pad up with 705-300-3089 in banner
John Ball: sorry 705-300-3809
Bane: That is okay.
Bane: Does it display "Stock Symbol: CALL"?
John Ball: Yes
Bane: Is your magicJack plugged in now to your computer where you are currently chatting with the blue light on it?
John Ball: Yes
Bane: Thank you for the information.
Bane: Please click the link to download and run the magicJack upgrade:
Bane: http://upgrades. Magicjack.com/upgrade/magicJackSetup. Exe
Bane: Once finish the download, please click the run button to install.
John Ball: do you want me to close the current session of magicjack first?
Bane: No. Please do not close it.
John Ball: Done MagicJack dial pad up with 705-300-3089 in banner display "Stock Symbol: CALL"?
Bane: Please try make a call and let me know the result.
John Ball: sorry 705-300-3809
John Ball: call to magicjack 705-300-3089 go right to magicjack voicemail and call from magicjack 705-300-3089 to land line ring and the when answered line is dead.
Bane: I will be right with you.
You are not currently in a chat session.
LTK554034568024X
Drew: Hello, how may I help you?
John Ball: Hello Drew, I have been on chat since 3pm with eight people I need a RMA for order TS16698719
Drew: Hello Mr. Ball, let me further assist you with that.
Drew: One moment please...
Drew: May I please have the Order No. And Email Address on file?
John Ball: order #TS16698719 [email protected]
Please wait for a site operator to respond.
You are now chatting with 'Charity'
Your Issue ID for this chat is LTK554034569360X
Charity: Hello, how may I help you?
John Ball: rma TRACKING NUMBER AND CREDITCARD
John Ball: Order No.: TS16698719 Reference ID: 34009982 Order Shipping Information Customer Name: JOHN BALL Address 1:34 QUINLAN ROAD. Address 2: City, State, Zip: BARRIE, ON L4M7B1 Country: Canada Phone#: (705) 737-0060 Order No.: TS16698719 Reference ID: 34009982 Order Shipping Information Customer Name: JOHN BALL Address 1:34 QUINLAN ROAD. Address 2: City, State, Zip: BARRIE, ON L4M7B1 Country: Canada Phone#: (705) 737-0060 Drew: Thank you for verifying your account. Drew: Please click the link below
Charity: Let me assist you with that.
John Ball: wHAT IS TRACKING #?
Charity: One moment please...
John Ball: I look at my magicjack and I caqn not see what Credit card is on file
Charity: Please be informed that the tracking number is being sent to your email address.
Charity: Are we still connected?
John Ball: Have refreshed email [email protected] several times and still no magicjack tracking #
Charity: Please check your spam or junk messages.
John Ball: Not in spam or junk mail.
John Ball: Here is the order again.
John Ball: Order No.: TS16698719 Reference ID: 34009982 Order Shipping Information Customer Name: JOHN BALL Address 1:34 QUINLAN ROAD. Address 2: City, State, Zip: BARRIE, ON L4M7B1 Country: Canada Phone#: (705) 737-0060 Order Summary Qty Product Code Description Price Each Subtotal Charge Date 1 MJPLUS6995-T magicJack PLUS 30 Day Trial 69.95 69.95 02/24 1 RUSH395 magicJack Express Tracking Mail 3.95 3.95 01/26 1 CASTDSHIP1095-T Canadian Shipping & Handling $10.95 10.95 10.95 02/24 1 REGULATORYFEES4.8 Regulatory and Compliance Expense 0.19 0.19 01/26 1 REGULATORYFEES4.8-T Regulatory and Compliance Expense 3.88 3.88 02/24 — ORDER TOTAL: 88.92 Your credit card will be charged on or after the following date (s) for the amounts listed below. 01/26 4.14 02/24 84.78
Charity: May I have the last four digits of the credit card/debit card that you used in ordering magicJack?
John Ball: Why can I not see credit card on file in my magicjack account?
John Ball: The credit card that is on file with magicjack
Charity: Please click on MY ACCOUNT tab and in ADD PAYMENT METHOD.
John Ball: That just wants me toadd anew credit card
Charity: In this order number TS16698719.
Charity: You used the VISA CARD.
John Ball: 18/19
Charity: Yes, that is correct.
John Ball: What is tracking number?
Charity: This is your tracking number LN235768814US.
John Ball: Did not find order
John Ball: Need the RMA processed
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