Usacomplaints.com » Miscellaneous » Complaint / Review: T-Mobile - Customer Service Defrauding their customers, poor customer service, they defraud money from their customer, you can t talk to someone in their corporate office. Their customer service representatives will not satisfy. #806317

Complaint / Review
T-Mobile
Customer Service Defrauding their customers, poor customer service, they defraud money from their customer, you can't talk to someone in their corporate office. Their customer service representatives will not satisfy

I would like to address to all of T-mobile customers. T-mobile is a billion dollar industry, however, it customer service has a very poor rating. All T-mobile customer should think about renewing their contract with the T-mobile company. If you buy a new phone from T-mobile they want you to sign another contract with their company.

T-Mobile company will only speak to corporate companies who they do business with, but if you are a regular customer, with just one phone service their corporate office will not assist you. They will give you an address to send T-mobile a letter to dress your concern, while you are having trouble with service.

I have a comet phone and I bought another phone off line, However, the refurbish phone continues to have it's problem. I contacted T-mobile and they have yet to take care of my issues. Everyone needs to find a cellular service, excluding T-mobile, to get better service. T-mobile does not stand behind their service and product. Everyone should put on facebook, or any website that will show the public that T-mobile will not take care of their customers

Andrew

Offender: T-Mobile

Country: USA   State: Washington   City: Bellevue
Address: 12920 SE ST. Bellevue Washington
Phone: 18009378997

Category: Miscellaneous

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