Complaint / Review
JustAnswer
Charged $46 Twice for Computer Help Though Problem Not Fixed

JustAnswer is a computer help line that advertises that if they do not fix your problem, you do not have to pay. I bought a new laptop and they could not help me, as it was flawed, so I took it back and got another. I emailed them to say the problem had not been fixed, but they still charged me $46. I thought, okay, at least they tried, and let it go, but another $46 appeared on my next credit card statement as well.

I have only contacted them once, so I feel scammed.