Usacomplaints.com » Miscellaneous » Complaint / Review: Ace Hardware Outlet - AG Lock and Hardware d/b/a acehardwareoutlet.com Credit Card and Driver License Phishing. #777903

Complaint / Review
Ace Hardware Outlet
AG Lock and Hardware d/b/a acehardwareoutlet.com Credit Card and Driver License Phishing

I ordered a Signal Horn Kit 8 Oz., and a Horn Refill Canister 8 Oz. After providing all the required information, including the credit card number PLUS the ccv number, I received an E-mail confirming my order on 12/1 at 9:31: 56 PM. Less than 24 hours later I received this E-mail:

Due to fraud protection measures, we will require a front and the back copy of your credit to be faxed to 718-821-2609 or you can reply to this e-mail with a scanned copy.
Please fill out the enclosed form. If we do not hear back from you within 24 hours your order will be automatically cancelled by the system.
If you have any questions, please reply to this email or give us a call at (212)-400-7488. Please refer to your Order # 2184747.
Thank you for business.
Sincerely,
Alex Bell

The form that was attached was a Credit Card Authorization Form that asked for all the information given at the time I placed the internet order; however, it required a copy of my drivers license too!

I contacted the Ace Hardware corporate office, and was informed that Ace Hardware Outlet is just a retail shop in Brooklyn using the Ace Hardware name online that is unaffiliated with Ace Hardware.



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