Usacomplaints.com » Miscellaneous » Complaint / Review: T Mobile - Prepaid minutes card cut off with $46 balance remaining. #769142

Complaint / Review
T Mobile
Prepaid minutes card cut off with $46 balance remaining

Bought cell phone 1000 minute card with 1 year expiration date on july. Company cut off service with card balance of $46 (460 minutes) while claiming zero minutes left. Sterling va. Company store clerk claims they had no record of my having purchased such prepaid card but did not explain how I was able to use $54 of the card. Asked to see a receipt which I had discarded. They refuse to accept American Express statement showing payment to tmobile of $100 at time of purchase of. Card


Offender: T Mobile

Country: USA   State: New Mexico   City: Albuquerque   ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site:

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google