Purchased a Living Social voucher for this "property" and planned to take my mother for a surprise trip for her birthday. It ended up that we could not make the trip - so I emailed Cobblestone Inn and asked for them to cancel my reservation.
I then find a charge on my credit card from Cobblestone Inn for the room! I called and asked for it to be refunded. They said they never received my email. I forwarded my email to them. The then said again that they never received it. I FORWARDED them the email. Can you take no responsibility that you MISSED it?
I then find another charge on my credit card for the additional taxes needed to be paid for using the Living Social voucher - essentially USING the voucher for a stay that I CANCELED.
I called and emailed Living Social whom basically told me "Not our problem - have a nice day".
Now - I am charged by the hotel, have a $232 piece of paper that is worthless and endless amounts of frustration.
How in the world can this be considered fair business practices? Quite simply it is NOT.
Living Social has an obligation to manage their vendor relationships and make sure the vouchers are used properly
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