Complaint / Review
Prison Call Solutions
Consumer Report

I am putting my verification for the money that I want prison call solutions to refund me.

08/30 70168 PURCHASE PRISON CALL SOLUTIONS PRISON CALL SOLUTI 214-39062 63.90 (copy of what came out of bank account)

Prison Call Solutions

Dear Heather,

Thank you for your inquiry.

Prison Call Solutions pays in advance to acquire our numbers based on the subscription level chosen by our customers. We are not refunded by our provider and therefore cannot provide refunds due to inmate being released earlier than the expiration of their subscription. Even if the service was not used, we do not issue refunds.

If you have paid for the service we encourage you to use the number provided. If there is a reason why you are unable to setup or use the number please let us know so we may assist you.

If we are unable to provide you with a local number to your facility, we will gladly refund all monies paid within 30 days.

The refund will be credited to the same credit card you used to pay.

Regards,

Prison Call Solutions Support
Customer Support: (866) 395-1044
prisoncallsolutions.com