I bought a phone in T mobile with 90 days warranty in the first month it failed and I shipped for warrant then today I received just the front of the phone without battery, charges, back cover and memory and I called to complain and they said they will not ship the rest and that I should not have sent it and I said that nobody told me that before I shipped then I asked if they have the phone call recorded and they found that I did not receive the instruction if they will send me the accessories and he said not, then they are keeping my accessories and the phone is useless
Complaint / Review
T-Mobile
Phone Returned From Warranty Repair Without Battery or Accessories
Author: Myriam6
Offender: T-Mobile
Country: USA State: New Mexico City: Albuquerque ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com
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