Usacomplaints.com » Miscellaneous » Complaint / Review: U-Haul - False Mileage. #715777

Complaint / Review
U-Haul
False Mileage

I recently hired a vehicle from U Haul. I wound up having to maintain the vehicle for around four additional hours and recognized the costs about the agreement for this kind of expansion. What used to donot assume was A - 100 money money in the future out-of my bank account fourteen days later for "additional usage." I realized I Would be billed 40 dollars per additional distance utilized, but U Haul charged me for 253 additional kilometers, when I did perhaps 60 additional miles max. I created an area transfer from the portion of Atlanta perhaps twenty units for that different. There's no means I visited everywhere near 253 kilometers. I recorded the usage at get and at fall off and surprise, the figures do not mach these on U Haul's bill. I have attempted time after time to contact and talk to somebody useful, but most people are rude, ineffective, and usually a waste of my period. How beautiful for U Haul that they'll change figures to cost people for kilometers never applied. Should be good in order to grab from people then state "nicely, too poor. Your figures are appropriate." This person I talked to today stated "we've never had this kind of criticism before and weare not blaming you of something but..." What happened towards the client being right? What happened to reading somebody out before you ignore their criticism as "no, nothing we are able to do." I wonder if other people has already established this occur - did other people get billed for additional kilometers they did not use? Somethingis without a doubt - I'll NEVER use U Haul again. They're criminals. If you'venot currently, be informed do not utilize them actually until you need cash taken from you.


Offender: U-Haul

Country: USA   State: Georgia

Category: Miscellaneous

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