Usacomplaints.com » Cars & Transport » Complaint / Review: U-Haul - Overcharge. #458162

Complaint / Review
U-Haul
Overcharge

I made reservations in a U Haul 'dealer' (Canton Water Programs) in Canton, Iowa to get a 10' Vehicle and Vehicle hauler one way to Cumberland, Indiana. A length of the small more than 300 kilometers. The problem is; the agreement mentioned the Usage out was 4033.9. Sadly, used to do not verify this after I experienced the vehicle or was I advised to verify this from the 'team.' I'd numerous other activities on my brain, being in a peculiar city, carrying an automobile for that very first time and across state outlines, questioning if their 2 straps are likely to maintain, etc, etc.

Then when I delivered the vehicle and truck the following am, (the U Haul on Shadeland ave., in Indiana) they mentioned I'd pushed more than 688 miles. Today they're seeking me to pay for one more $150-plus bucks.

Our agreement was positioned on store, because it was a Saturday, the supervisor would need to evaluate it the next evening after which contact me. Nowadays is Wed, I've not obtained any calls, nevertheless used to do obtain an attached agreement in my own mail nowadays, I am unsure who it's from while there is no-name, no introduction, no salutation, simply "Your U Haul agreement is connected"

Perhaps it is my very own problem for not double-checking, however they do not create any try to think the clients aspect of the tale. There's the chance they published the incorrect amount along. I quit a note in the nearby U Haul for that General Manager... Still waiting for that telephone call... Waiting... Waiting...


Offender: U-Haul

Country: USA   State: Indiana

Category: Cars & Transport

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