Bought sleep number bed with 20 year warranty. 0ne and 0ne half years later air chamber just failed out of the blue. Bed un-sleepable. Called sleep number company. They said they would be doing me a favor to send me a replacement in 5-7 business days. According to the "fine print" in their warranty. Bed replacement actually will take 12 regular days or more to arrive. I told them this was un acceptable. They said thats all they will do for me because thats whats in the warranty. There is a local store, but they dont stock replacements. They could have expedited the return but they just didnt. Dont ever buy one of these beds unless you are prepared to have a grave sized pit where youre mattress was for at least 12 days. This bed is nothing more then a glorified air mattress. Im sure all of you know what happens when you have a problem with an air mattress leaking that cant be re inflated! This bed was expensive and not worth 5 cents. Beware and compare other beds with better customer service
0 comments