Complaint / Review
Capital One Credit Cards
Changed owner of account to my Mother when my Father passed away

My Father passed away last May, he had a Capitol One credit card and my Mother was an authorized signer and not financially responsible. I even have a letter from them stating that.

When I called to tell them of his passing they automatically put it in her name. I have asked them for a copy of the original application and they will not send it.

They say it has always been in my Mothers name, I have bills in my Fathers name before he died.

Now they have Allied collections calling about 5 times a day for payment. I have made about 60 phone calls and keep getting the run around! I have sent in a letter wanting the original application and they will not send it unless I give them her SS number, mothers maiden name, date of birth, and her signature.

Please help