Usacomplaints.com » Miscellaneous » Complaint / Review: Family Reader s Service - Central Subscription Service Ripoff service and discprepancies with services provided to costomer. #594240

Complaint / Review
Family Reader's Service
Central Subscription Service Ripoff service and discprepancies with services provided to costomer

Family Readers Club assigned that I would be guaranteed ESPN the magazine as my primary source of subsricption which I was intersted in, but I was given other magazines included.in addition, I was charged for magaizines that I had no recollection agreeing to the process of wanting them. I was also informed by other representatives of the company, that I would recieve a $14.99 A month policy because of the economy, but I was charged with $39.99 plus other additonal fees which was ridiculous. Plus, I was called to recieve a credit for gas and grocery shopping card over the phone for my services, but when I recieved both, I realized that it was a scam that wasn't straight forward like the representative stated over the phone which kept me at ease and not willing to participate in jepordizing myself any further.in additon, I also sent the form which stated that I can cancel my service at any time, which I did at the beginning of 2010 like the other customers, but when I explained to a rep, they gave me the run-around and stated that I had to pay for every magazine and go to collections if I didn't. Not right, the customer is always first and they know that. Plus, I believe they got me involved with another magazine company called Central Subscription Service which I thought was them, but I soon found out was there own independant subscription service which sent other magazines to me as well.


Offender: Family Reader's Service

Country: USA   State: California   City: Brawley

Category: Miscellaneous

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