Usacomplaints.com » Miscellaneous » Complaint / Review: Anthony Auto Group - Anthony Pontiac caused unnecessary expense by not doing repairs properly. #583008

Complaint / Review
Anthony Auto Group
Anthony Pontiac caused unnecessary expense by not doing repairs properly

The driver side window clips broke on my 2004 Grand Am GT while it was still under warrantee. Their "fix" was to super glue the broken clip-a known problem, and the part or entire window should have been replaced, not "rigged". The catch is that one of the clips is connected directly to the window, therefore requiring the entire window system to be replaced which is around $500. When I called a Pontiac dealer regarding this I was told this happens all the time and that it's normally on the driver side window.

When I brought it in AFTER the warrantee ran out for the same problem, NOW it was going to cost $500 because they would have to replace the window and regulator. If it had been properly fixed to begin with, this would NOT have happened.
Damage Resulting = not having it fixed properly while under warrantee caused a $500 repair. I still have not had it done due to the expense


Offender: Anthony Auto Group

Country: USA   State: Illinois   City: Gurnee
Address: Grand Ave

Category: Miscellaneous

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