Complaint / Review
JustAnswer.com
No Vet Reply in Three Hours for Egg-Bound Chicken

We needed emergency vet 'counseling,' so I sought online assistance and found justanswer.com. I was hesitant at first when the site required a monetary 'deposit.' I posted my question, and three hours later I had not received any kind of reply. (I expected an almost immediate response, as it claimed to have four veterinarians 'on-line' when I posted my question.) The animal in question died. (It was an egg-bound chicken. Had it been a domestic pet, I would have sought a real veterinarian.)

I edited my post to indicate that I no longer needed an answer because the animal died, and I re-submitted my post. I still have not received a reply. After initiating a PayPal dispute, I did get a response that a portion was going to be refunded.

I certainly do not recommend this site. They are not prompt (or even timely) in responding. I will not seek advice or answers from justanswer.com again!!!