I have been a customer of Expedia for about 10 years and have never had a problem or a trip canceled.
I Booked a vacation with Expedia in March to go to southeast asia.in May the airline changed the departure city to a location that was not practical for me so I asked if I could cancel and get my money back. Expedia said that was ok and they would refund the money. They said that it would take 1 to 3 billing cycles to have the money refunded to my credit card account. (one to three months).
The total bill was $1950.in August I received $911 back. According to Expedia that was the hotel portion of the trip. They kept saying that the balance would be refunded from United Airlines within 1 to 3 billing cycles.
The date of the trip came in november came and went with no refund.
After dozens of calls to Expedia (most to overseas operators) They are now telling me I have to contact United for my refund.
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