Sure Payroll Filed our payroll wrong with the state of North Carolina for an entire year.
Surepayroll is a Payroll company that is their business - that is why they Are in Business. To Process Payroll - in other words they should know how to do this correct?
1) The state of North Carolina's filing frequency is based on the monthly dollar value collected, these parameters are not new and they are the same for the entire state and for every business.
2) Sure payroll should have changed the filing frequency when the dollar value exceeded $250.00 to monthly rather than leaving it at a quarterly filing frequency and allowing penalties to mount up for 9 months.
3) Again the error was on the part of the company not filing the taxes at the correct frequency - why should our company be liable for their error in not filing?
4) They will tell you that they did not receive a notice from our company (which is not true, they were sent many notices) to change the frequency this in and of itself is ridiculous, whether they recd a notice or not. Their computers obviously know how much money to send the state and they do so every time they file payroll. They know if the tax amount has gone over $250.00 a month or not they should automatically change the filing frequency to meet the requirements of the state this is not rocket science it is simple math.
5) They offered to give us 3 free payrolls. While we appreciate this gesture, they need to pay the entire liability for incorrect filing at $647.00 that is the only satisfactory settlement. Their lack of filing at the proper interval is the sole reason for the penalties.
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