We built a new house in Lakewood WA. Propane was required. Contracted with Surbuban Propane for a 120 gal tank and "3" year contract to supply propane 11. Price guaranteed for 12 months. Now they want to charge in excess of $4.00/gal and up to $6.00 which is 50 to 100% above going price for delivery to a residence. They implied a fair market price when we signed. Now they seem to indicate that they can charge anything they want and demand a $250.00 early termination fee. If necessary, we could afford this, but others in our neighborhood clearly cannot. They refuse to charge the reasonable going rate. This is clearly energy price gouging and I have filed a complaint with the State Attorney Generals Office as well as the Inspector General's office. Everyone in the South Puget Sound should be aware of these business practices of Surburban and avoid them at all costs.
0 comments