I ordered an Apple Ipod Touch and was told that "Apple DOES NOT allow Wal-mart to ship merchandise directly to a customer"! I was ASSURED that my merchandise would safely arrive at my local store for pickup.
When I went online to check my order status, I found that it was shipped from S Carolina to Fort Pierce, FL. I called Wal-mart, and they told me that they would contact my local store, where it was to have arrived yesterday. Upon calling the store, customer service was advised that THE ITEM WAS NOT RECEIVED.
Apparently, an employee of the warehouse decided to take MY Ipod home with him or her - perhaps to sell it on Ebay or at a pawn shop.
I've informed the Fort Pierce Police Department of what took place AND I will be getting a refund in my bank account (hopefully).
If Wal-mart.com cannot ship handheld electronic items safely, perhaps they should be sold in stores only!
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