On January 15 I contacted OmniTech Support, a company of Customer Focus Services, Inc. For computer support. I felt pressured into purchasing a 6 month service agreement. After three hours online, my problem was not resolved and I was told that OmniTech Support would call back the next day. I fixed the problem myself before they called back and sent OmniTech Support an email asking that the service be cancelled and my payment refund. On January 16, OmniTech Support said they would have someone call about my request. Despite several emails to OmniTech Support and Customer Focus Services I have not heard back from them or received a refund. I would highly recommend not doing business with OmniTech Support.
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