In February I was having computer problems. When my local server could not help me I googled up Omnitech Support. When I declined their high pressure offer of a 6 month maintenance agreement for $99.99, I was informed that I had just incurred a charge of $60. For the service they had just performed.in spite of being on Social INSecurity, I finally agreed to go for the 6 mo. Service.
Omnitech has performed a "monthly routine maintenance", and they have inserted their ICON as "administrator" for a user of my computer. I notified them twice to remove it, and they said they would, but did not. When I went to log in this evening it said there was another user on.
These people rarely answer their phone, which is supposed to give service "24/7"!! I do not want them using my computer, and am very frustrated that they have made themselves inaccessable.
I will say that the ones I have connected with are very polite and agreeable sounding. That does not help their non-compliance!!
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