This is my first time lodging a complaint on any company be it online, verbally, or in a document. I have NEVER felt so strongly against a company as I do Prestige Photo and Broadway Photo. They bring NEW meaning to unethical business if they are a business at all. I ordered a camera on Oct 9th and they held up my order on the basis to UPSELL ME FOR A $100 BATTERY on the premise that the Panasonic battery only last 10 minutes before dying. I told them that I found it hard to believe that Panasonic would make a battery only capable of lasting 10 minutes. They told me that I was wrong. Furthermore when I ordered the camera on the 9th it stated that on their web site it was in-stock and ready to ship, when they forced me to call them on the 10th, the guy told me that the camera was in stock and would arrive in three business days. On the 13th miraculously NO PRODUCT TO SHIP AND NO DATE TO SHIP... But guess what they had other cameras they could sell me! The guy that screwed me was Mike Sicheri. This guy Mike Sicheri stated that it wasn’t his fault; he works on salary, and only fulfills orders. Mike Sicheri further blamed the problem on how the company was set up and refused to transfer me to a Supervisor rather send me to customer service that would NEVER pick up. I called numerous times and got hung up on or transferred to NO ONE. Please... I BEG OF YOU, don’t waste your time going through what I went through DO NOT ORDER FROM THESE COMPANIES regardless of their price.
PS:
After all was lost and I went to cancel the order via their website it stated:
“The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.”
Looks like I’ll be taking this up with my credit card company!
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