Usacomplaints.com » Electronics and household app. » Complaint / Review: Broadway Photo, Broadwayphoto.com, Broadway Photo.com - Broadway Photo, Broadwayphoto.com, Broadway Photo.com Tricks, Lies, Bait and Switch. How are they still open?. #400430

Complaint / Review
Broadway Photo, Broadwayphoto.com, Broadway Photo.com
Broadway Photo, Broadwayphoto.com, Broadway Photo.com Tricks, Lies, Bait and Switch. How are they still open?

After doing an exhuastive search for a digital camera I decided on a Panasonic Lumix tz5a (which at the time of writing -11:40am 1/7/09 still shows available on the broadwayphoto website) selling for 300 or more in most stores. While searching for the lowest price via price comparison engines I came across broadwayphoto who advertised the price at 216 for the blue Panasonic Lumix tz5a-the letter at the end denotes the color and free with purchase a tripod, cleaning kit, and screen protectors.

Before doing any research on the company (silly and ignorant on my end for assuming because the website is so good the company should be the same) I placed the order got an instant reciept via email and started more internet surffing:

Dear ian (last name removed for security reasons),
Thank You for ordering with broadwayphoto.com!

Your order number is: W266xxxx
Please use this number when replying/calling about this order.

This email confirms that we have received your order for:
1 Panasonic Lumix DMC-TZ5A, 9.1 Megapixel, 10x Optical/4x Digital Zoom, Digital Camera (Blue)
Included Free:
Free Digital Camera Promotional Kit - Tripod, Cleaning Kit, LCD Protector

Please allow a minimum of two days for order processing.
To expedite order processing, please give us a call.
If the address to which your package is being delivered is different then the address where you receive your monthly credit card statements (billing address). You must list that address as an alternate ship to with your credit card company by calling the customer service number on the back of your credit card. (This is simply a temporary note on your account that will allow us to ship to an alternate address)

If you have additional questions about your order please contact us toll free at 1-800-307-1148 or email us at [email protected].

Store Hours:

Sunday: 10:00 AM to 7:00 PM EST
Monday - Thursday: 8:45 AM to 9:00 PM EST
Friday: 8:45 AM to 4:00 PM EST
Saturday: Closed



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