I was the last person out of the store, to start with, nobody offered to help with my overflowing cart from my purchases. When I got to my car I ended up locking my keys inside while the vehicle was running. I was outside trying to figure out what to do and an employee came out to retrieve my cart which was still full, I asked him if he could somehow assist me in getting into my car, he got on his radio and asked someone in the store if they could help and from what i heard was told that it wasnt their concern. He asked if I had a cell phone, which i did, but being as it was approximately 11:30pm there was no answer at any contacts i had tried. He then left me in the empty parking lot. About 10 mins later he returned and I asked if he could maybe help me break one of the windows or something so i could get out of the cold and get home, it was about 12 degrees outside. He seemed to be unsure about that when my phone finally rang, when it rang he walked away leaving me in the cold and dark parking lot again. I was out in the parking lot in the freezing cold, by myself with no lights or person for at least another half hour and there was no offer to help at all, im an older woman and was terrified of what could have happened to me, or anyone who could have been left in my predicament, and all of it was of no concern to them. I feel they could have at least offered to let me stand inside one of their sets of doors until i could get help since they refused to help me. I am extremely dissapointed in this store having spent over $300 while i was in their store (reciept # 2-9341-0628-0078-9995-5, in case the store is unsure...) I would like for the store to at least update their employees and/or policies to prevent something like this or worse from happening to another customer as i will no longer be shopping or buying from them in any aspect.
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