Usacomplaints.com » Miscellaneous » Complaint / Review: Directv - Impossible to Reach Customer Service, Cancellation Calls Answered Fast. #531945

Complaint / Review
Directv
Impossible to Reach Customer Service, Cancellation Calls Answered Fast

Does DirecTv have a customer service department??? It's amazing to me how well they protect it!!! Try to get one of their robots in a call center to give you satisfaction or a number to customer service and they say they don't have it - Cancel your service and an agent will be calling you so quickly you wouldn't have enough time to send them an inquiring email! I hope all consumers considering choosing DirecTv read this then reconsider their options. I also pray that anyone at DirecTv headquarters does monitor this site, as I know it is the only feedback they get since they don't have phones for incoming calls!!! Find a company, any company, that cares. DirecTv is not one that does!!!



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