Usacomplaints.com » Miscellaneous » Complaint / Review: Foot Locker, Inc - Worst experience ever, in a store!. #512581

Complaint / Review
Foot Locker, Inc
Worst experience ever, in a store!

When I arrived at the store I was greeted and everything seemed normal, after a couple of minutes the same employee (who I later found out was actually the manger of store) greeted me again I waived dismissively and continued browsing. I walked by the employee who was gathered in a small huddle with the plain clothes security guard, he says to the guard "Don't say anything to her because she may give you a dirty look too!" Obviously he said this loud enough for me to hear and it wasn't a secret they were talking about me. The guard and Manger, I guess were trying to be flirtatious and I of course wasn't entertaining it, since I did come to Foot Locker to shop!

Now I replied with “what are you talking about? ” and sarcastically said “was I not excited enough for you? ” He then again accused me, this time to my face, of rolling my eyes at him, at the same time the security guard is asking me “why was I so mean? ” and followed that with “It because we’re black? ” Now!!! At this point! I was furious, I said to the employee/manager “ listen I apologize if you felt I rolled my eyes at you” and to the guard who just accused me of being a racist I said “I have nothing left to say to you” and I walked away, This man continued talking, and provoked the huge argument that followed. Yes, an argument that took place throughout the store while people were shopping.

I have never, ever, in my life experienced such disgusting behavior from people at a store. I was a potential customer and not only did they basically harass me I was accused of being a racist! The unbelievable part was, that the so called manger did nothing! He not only initiated this ordeal but he did and said nothing to the guard who was completely, without a doubt, out of line!

My lack of enthusiasm to greet any employee at any store should not be a just cause to be publicly labeled a racist! This display was not only extremely inappropriate but a huge legal matter!
I hope my voice was heard, and I will continue to share this experience with other sites!


Offender: Foot Locker, Inc

Country: USA

Category: Miscellaneous

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