Usacomplaints.com » Miscellaneous » Complaint / Review: Nutralane - Failed to live up to promise and all employees hostile and argumentative. Refused to credit mu account after product was returned. #494961

Complaint / Review
Nutralane
Failed to live up to promise and all employees hostile and argumentative. Refused to credit mu account after product was returned

On 8 Jul 09, I ordered a free trial of Resver XP for S/H (3.97) only. All offers to upgrade my order for further shipments were refused.

On 3 Aug 09, I had not received the product for trial and learned the company had charged 79.90 to my account for something I had not ordered and had never even received the product for free trial.

After getting the name of the company and phone number from my VISA account, I looked on-line and saw numerous reports of scams by Nutralane. I called Nutralane on 3 Aug 09 and asked them to cancel my request and credit my account. They refused and when I insisted, they became hostile and hung up.

On 7 Aug I received the product with a shipment date of 4 Aug 09. They had completely ignored my request to cancel. I refused the product and called them again and asked them to credit my account. They refused and hung up. I have disputed the charge with VISA and am filing a report with Better Business Bureau. This company needs to be stopped from advertising on-line. They are ripping people off.


Offender: Nutralane

Country: USA   State: Colorado   City: Arvada
Address: 6452 6th St, Ste A
Phone: 8005954670

Category: Miscellaneous

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