The name of our company is Heart to Heart Introductions. The Better Business Bureau has false information about our company. It states we have 3 unresolve complaints. One of our complaints we've showed proof to them to show money was giving back with a credit. The other two cases we have valid proof to show that the customers in those cases were wrong.
Since we are not a member of the BBB, they want us to pay to go through an arbitration process of at least $275 per each case more than the cases are worth. If you are not a member the BBB tries to get money some way from businesses. The BBB is not a government agency it is an independent firm.
To top the information that I have submitted they also had a member rep to call our company to ask us to become a member, then our information would be change to read within the bureau standards.
People, these people are rip offs, they don't help the consumer they care only about Businesses money. This is a request to stop the BBB, and make them a fair organization not just to members only. If your not a member no information should be published that is untrue, you should be giving a fair chance.
Thanks
Andrea
Heart to Heart
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