I have been a customer of dish for almost 8 years and had never had any trouble other than the price goes up after you term ends. But around in oct i got a letter from them stating i could up grade to a new hd dvr for under 25.00. So i call the 800 # to set up an appt. They set the appt for the 8th of nov never show then i was told the coupon was no good. At least for an exiting customer and i told them that didnt make any sence how can you upgrade if you dont have anything to upgrade and i was a customer and the letter was addresed to me.
So i went along with it but they gave me a so called discount 50.00 then the installer called told me he was at my house i said im at work but could take off be there in 10 min. He said ok and by the way it was the 15 nov. Never showed for the 8th then when i got to my house he was not there i called the 800 # told them he was not here and they told me they had already came and installed.
I told them it never happened. Then they wanted to set another appt so i said ok but this time they wanted 100.00 more for the equipment. I told them i would not pay for it it should only cost 25.00 and i just wanted them to get there stuff because i didnt wanted to deal with a company that cant keep appts and be honest.
So i went with direct tv and was caqlled to be told i would have to pay 95.00 for the rest of my contract. I was with them for 1 year and 2 months at this addtress. Man want a pain in the behind this went on four month almost 4 times a week on phone missed 3 days of work which i work on comm. Hair stylist. And lots of min on cell phone... Thanks abbey
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