Complaint / Review
Direct Buy
Deceives consumers with false promises of lower prices and services, it is a ripoff

Direct Buy lures consumers with promises of products and services at lower than retail prices, untrue. While researching products offered via DirectBuy I found several at lower prices, when I questioned this I was told that not everything can be sold at a lesser price. And they charge processing or shipping fees at times.

They make false promises to entice you to agree to the terms and when you have second thoughts they refunse to discuss it. They state there is a 3 day window to cancel the contract but refuse to return your phone calls or ackowledge your request to cancel a contract at any point.

DirectBuy is a rip-off, please do not be fooled. We are hard working middle class folks who thought it was a way to remodel our home with better than retail products at a lesser price, not so.

Now our house is empty, we are in collections with the finance company who paid Direct Buy for the contract and Direct Buy refuses to cancel the contract or return our calls.

ColleenSmyrna, Tennessee
U.S.A.