Usacomplaints.com » Miscellaneous » Complaint / Review: Magicjack - Unauthorized charges! 98.30 $ 1.00. #424551

Complaint / Review
Magicjack
Unauthorized charges! 98.30 $ 1.00

I ordered 2 Magicjacks for a 30 day free trail one evening by contacting their 1-800 number (1-800-897-8700). Gave them my information and a credit card number to secure my order.

The next morning as I usually do I checked my checking account online and to my amazment I had been charged 98.30 and 1.00 seperately by Magicjack!

What happened to a 30 day free trail? I contacted Magicjack via the internet and a live chat with a representative. For over one hour, closer to two hours I got no helpful information. They did not even know who I was, but that didn't stop them from billing my account fraudulently. I was told by a live representative to try back in about three hours to give their system time to update itself.

I called my bank, cancelled my credit card, and will now have to physically go to my local bank branch and sign an affidavit stating that I did not authorize these charges!
Magicjack is a great name for this product because the magically jack or rip you off!


Offender: Magicjack

Country: USA
Phone: 18008978700
Site:

Category: Miscellaneous

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