I've watched all the infomercials and around the middle of December I decided to purchase a showtime rotisserie from Ronco. I had researched this product on their own web site and was on the cusp... Then I came across an flyer from Sears which had a 30 dollar mail in rebate offer on same. This was a super deal, so I drove down to Sears and purchased one... I got the deluxe.
Platinum model. It is now almost one year since purchase, and I've yet to receive my rebate. This in no way involves Sears... All inquires and responsibility belong to Ronco.
I mailed in my proof of purchase, forms, model and serial # etc... And got no response. Occasionally, I'd email company with this info... No one ever returned email query or phoned. It ain't much, 30 bucks, but its the main reason I purchased this product. I live and cook in Louisiana and I can assure anyone either my wife or I can cook chicken any # of ways, but I liked the idea of occasionally broasting, which is the showtimes strong point.
I had the same experience with some rebates on a desktop computer I purchased... After myriad calls and emails I got the rebate as advertised. My research indicates that the non-refund of rebates is ongoing for other companies. I guess their thought process is most people forget or give up. I've read about other rip offs on rebates on the showtime rotisserie, so I know I'm not alone.
The reason I'm posting this is to warn consumers... If you don't get the rebate upon purchase at the register in the form of a credit... Beware!!!
As for me, I'll never purchase a Ronco product again... No matter what a value it is
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